Rental Policies

WAIVER OF LIABILITY

This Agreement waives the liability of The Islander Owner’s Association, Inc. (“Association”) and the Unit Owner(s) upon whose behalf the Unit is being rented for the undersigned to occupy and use all available facilities, including but not limited to units, common elements, and limited common elements, at the Islander, subject to any conditions imposed by the Association. All such occupancy and use of the facilities shall be referred to as the “Activity”. By using the unit, you agree to these additional rental policies.

PLEASE READ CAREFULLY. THESE ARE THE ADDITIONAL RENTAL POLICIES.

The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization and the Center for Disease Control (CDC). COVID-19 is extremely contagious and is believed to spread mainly from person to person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people.

Neither the Islander Owners Association, (“Association”), the Owner/Lessor of the property (“Owner”), or the rental management company (“Rental Manager”) can guarantee that tenant, his or her family, or guests will not become infected with COVID-19 while using the community’s amenities or the leased property. Tenant acknowledges that the Association, Owner, and Rental Manager do not carry liability insurance providing coverage for contracting an infectious disease. Tenant also acknowledges the contagious nature of COVID-19 and voluntarily assumes the risk that tenant and all members of their party may be exposed to or infected by COVID-19 while using the community’s amenities or the leased property and that such exposure or infection may result in personal injury, illness, permanent disability, and death.

Tenant agrees to assume all of the foregoing risks and accept sole responsibility for any injury to itself, members of its party, and guests, including, but not limited to, personal injury, disability, death, illness, damage, loss, claims, liability, or expense, of any kind that Tenant and any member of its party and guests may experience or incur in connection with our use of the community’s amenities or the leased property.

Tenant hereby releases and covenants not to sue, discharges, and agrees to defend and hold harmless the Association, Owner, and Rental Manager of and from the claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto to the contraction of the coronavirus infection or COVID-19. Tenant understands and agrees that this release includes any claims based on the actions, omissions, or negligence of the Association, Owner, Rental Manager and their respective employees, agents and representatives, whether a COVID-19 infection occurs before, during, or after the lease term.

Tenant acknowledges the contractual assumption of the risk as set forth herein is a specific condition of the Owner agreeing to lease the property, the Association’s agreement to make previously closed amenities open for use to Tenant, and the Rental Manger’s agreement to manager the lease. Tenant acknowledges this is a specifically negotiated term and monetary amount of the lease is specifically based upon the inclusions of this provision.

Check in: The front desk is open 24-hours for your convenience. Check in time is after 3:00 pm. Due to our high standards of cleanliness, not all units may be ready for check in promptly at 3:00 pm but we guarantee it will be ready before 5:00 pm. We ask for your patience and recommend you have alternate plans in the event your unit is not ready at 3 pm. You are welcome to use the pools or go to the beach while you wait. No shows will be charged the full contracted rate. If a guest other than the person listed on the reservation intends to arrive first, please make sure the proper plans have been made and the front desk has been notified. The balance is to be paid in full prior to occupying the unit.

Early Check in: If your unit is available and you want to check in, there will be an additional charge of $25 per hour prior to 3:00 pm.

Check out: Check out time is 10:00 am. A late checkout fee of $100 may be charged to the credit card on file for late departures. If you have not vacated the unit by 2:00 pm, a full days rent will be assessed. Upon your departure, we ask that you run your dishwasher and take out any garbage. The unit keys need to be returned to the front desk on departure. A $10 plus tax fee will be assessed for any keys not returned. Front Gate Remote is $50 plus tax. Lost Safe keys are $150 plus tax.

Rates: Rates are subject to change without notice. All reservations are subject to Florida’s 12% tax and a taxable $125 cleaning fee (For stays 28 days or longer, the cleaning fee is $150). While we try and keep the unit you have booked, there may be occasions where the unit is not available, so a comparable unit will be allocated. Units can never be guaranteed.

Individual Properties: All properties are privately owned. The Islander reserves the right to change properties for any reason. Should an owner of any property elect to remove their property from our rental program, the guest shall not hold The Islander liable. In such instance, the guest will be relocated to comparable accommodations determined by the rental agency.
Age Requirement: The person making the reservation must be 25 years or older and must occupy the unit during the entire length of the reservation. The Islander is a family friendly condominium and we do not rent to guests under the age of 25 without a parent or guardian (ID required). Any reservation made under false pretenses will be subject to forfeiture of advance payment and will not be allowed to check in.
Payment:

Deposit: A $300.00 advance rent deposit is required at the time of making your reservation, payable with Visa, MasterCard or Discover. If you elect to purchase trip insurance, that cost is due the day added to the reservation. Damages to property will be charged to this credit card account. Unless notified otherwise, as authorized per your reservation deposit confirmation, your final payment balance will also be charged to this credit card per the Final Payment policy below.

Final Payment: A final payment of the remaining balance for your reservation is due on or before 12:00p.m. Central Time (Destin time) 14 days prior to your arrival date. Unless notified otherwise, the credit card you provided for your deposit will be charged the remaining final payment balance as authorized per your reservation deposit confirmation. Refunds will not be given after final payment is made. If final payment is not received by the Islander on or before 12:00p.m. Central Time on the due date stated above, the reservation will be cancelled and your deposit forfeited.

Changes to Reservation: Changes may be made to your reservation more than 30 days prior to arrival, will be subject to a $50 change fee charged to the credit card you provided at deposit. If you upgrade to a more expensive unit, this fee may be waived at Managements discretion. Changes to your reservation, other than extending your stay, are not permitted less than 30 days prior to your arrival date.

Cancellation: Cancellation notice is required 30 days or more prior to arrival date for daily or weekly rentals. A $50 processing fee will be applied to your account and the balance refunded. Long-term, seasonal reservations which are stays 28 days or longer must cancel by September 1st or 120 days prior to arrival date. Cancelations less than 30 days prior to your arrival date are non-refundable.

**It is strongly encouraged that all guests purchase Trippresserver Travel Protection Insurance. The Islander does not give refunds for Man-Made and/or Technological disasters.

Redsky Travel Protection Insurance: The insurance premium is 6.95% of your total reservation amount and can be added at the time of booking. This fee is NON-REFUNDABLE. To get more information/file a claim please visit www.trippreserver.com or call 1-866-889-7409.

Property Damage: An active credit card is required to be held on file in the event of property damage. Additionally, a Vacation Rental Damage Protection Fee is charged on every reservation. This is a $50 non-refundable, non-negotiable fee (Peace of Mind Protection) that will cover the unit up to $1,000 worth of accidental damage. Accidental damage MUST be reported and disclosed to management prior to check-out to be considered accidental. Missing or lost items are not considered accidental damage and will be charged to the credit card on file for the replacement cost. Intentional damage of any amount is not covered under the Peace of Mind Protection Fee and will result in the credit card on file to be charged for the full amount of damages at replacement cost. Any accidental damage exceeding $1,000 will be charged to the credit card on file. Any damage noticed upon arrival must be reported immediately to the front desk. By making a reservation with The Islander Rental Company you hereby waive your right to dispute any charges that are made to your credit card regarding the terms of this policy or violation thereof.

Housekeeping/Linen: The total cost of the reservation includes housekeeping service upon departure. An initial supply of toilet paper, bar soap, paper towels, dishwashing detergent and garbage bags are provided. Please note that this is only a start up kit and you will need to replenish your own supplies during your vacation. There will be 4 beach towels provided in each unit. The Islander can provide additional maid service at the guest’s request for $125 fee plus tax per cleaning. The Islander does provide a complimentary laundry exchange on Tuesdays and Thursdays only between 8 am – Noon. Additional laundry exchanges can be arranged for a small fee. Please note if you have any housekeeping issues please call 1-800-477-8837 within 24 hours of your arrival, and we will send housekeepers back for all legitimate issues. No refunds or rate adjustments will be given for housekeeping. If your residence requires additional cleaning beyond routine departure housekeeping service at check out, you may be subject to additional charges ranging from $50 – $300. Towels, sheets, blankets or furniture may not be removed from the property. We keep a strict inventory of every towel, sheet, mattress pad, etc. Do not take them or ruin them with makeup or stains or you will be charged for replacement.

Parking: Each unit is allowed 2 parking spaces. Each vehicle will need to visibly display their parking pass in the front windshield. Vehicles without valid passes are subject to towing. Boats, jet skis, trailers, etc. must be parked by the tennis courts on the north side of the lot. Should parking become limited, guest vehicles will take priority over recreational vehicles (boats, RVs, etc.) Please be aware during extreme weather, cars should be parked around the edges on higher ground, as the parking lot is prone to flooding. The Islander will not be held responsible for flood damaged vehicles.

Pets: Pets are not allowed at The Islander. There is a $150 charge per day for pets discovered in the unit.

Laundry: The Islander has a coin-operated laundry room located on the 2nd floor available to all of its guests.

Non-smoking: All units at The Islander are non-smoking and violating this policy will result in a $1,000 charge.

Have a safe trip and we look forward to your arrival at The Islander!!!

CONTACT

Islander Resort in Destin
502 Gulf Shore Drive
Destin, FL 32541
(850)-837-1000 (local)
(800) 477-8837 (toll free)
(850) 837-7385 (fax)

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