|Check in: The front desk is open 24-hours for your convenience. Check in time is after 3 pm. Due to our high standards of cleanliness, not all units may be ready for check in promptly at 3 pm but we guarantee it will be ready before 5pm. We ask for your patience and recommend you have alternate plans in the event your unit is not ready at 3 pm. You are welcome to use the pools or go to the beach while you wait. No shows will be charged the full contracted rate. If a guest other than the person listed on the reservation intends to arrive first, please make sure the proper plans have been made and the front desk has been notified. The balance is to be paid in full prior to occupying the unit.
Check out: Check out time is 10 am. A late check-out fee up to $100 may be charged to the credit card on file if you have not vacated the unit in a timely manner. After 2:00 p.m., an additional days rent will be charged to your reservation. Upon your departure, we ask that you run your dishwasher and take out any garbage. The unit keys need to be returned to the front desk when you depart. A fee of $10 plus tax will be assessed for each key card not returned. Safe keys are $150 plus tax.
Rates: Rates are subject to change without notice. All reservations are subject to Florida's 11% tax and a $105 cleaning fee ($150 cleaning fee for reservations 28 days or more). While we try and keep the unit you have booked, there may be occasions where the unit is not available, so a comparable unit will be allocated. Units are never guaranteed.
Age Requirement: The person making the reservation
must be 25 years or older and must occupy the unit during the entire length of the reservation. The Islander is a family friendly condominium and we do not rent to
guests under the age of 25 without a parent or guardian (ID
must be supplied at check-in). Any reservation made under false pretenses will be subject to forfeiture of advance payment and will not be allowed to check in.
Payment: A minimum advance payment of $300 is required on a credit card (Visa, MasterCard or Discover) at the time the reservation is made. The remaining balance is due upon check in. In addition to the credit cards listed, The Islander accepts cashiers checks, money orders and cash. When you arrive, a credit card will need to be manually swiped by the staff for incidentals and any damage sustained to the unit during your stay.
A booking fee of $35 will be incurred when booking
through the Islander Rental Office. This fee is
waived by booking
Cancellation: Cancellations outside of 30 days of the arrival date will receive a refund of the advance payment, less the $35 cancellation fee. Cancellations made within 30 days of the arrival date will not be refunded the advance payment. Long term, seasonal reservations which are stays 28 days or longer must cancel by September 1st or 120 days prior to arrival.
Housekeeping: Your unit will be cleaned before you check in. The initial supply of toilet paper (2 rolls/bathroom), bar soap
(2 bars/bathroom), paper towels (1 roll), dishwashing detergent (2 packs) and garbage bags
(1 can) are provided.
There will be 6 beach towels provided in each
unit. The Islander can provide additional maid service at the guest's request for
a nominal cleaning fee.
Linen: The Islander does provide a complimentary
laundry exchange as follows:
March 1st - October 31st: Mondays, Wednesdays, and
Fridays between 8 AM and 12 PM
November 1st - February 28th: Tuesdays and
Thursdays between 8 AM and 12 PM
Additional laundry exchanges can be
arranged for a small fee.
Parking: Each unit is allowed 2 parking spaces. Each vehicle will need to visibly display their parking pass in the front windshield. Vehicles without valid passes are subject to towing. Boats, jet skis, trailers, etc. must be parked by the tennis courts on the north side of the lot. Should parking become limited, guest vehicles will take priority over recreational vehicles (boats, RVs, etc.)
Pets: Pets are not allowed at The Islander.
Failure to comply will result in a $150 fine per
day of the infraction.
Laundry: The Islander has a coin-operated laundry room located on the 2nd floor available to all of
Pits: Bar-B-Que pits and charcoal are provided for your enjoyment, no personal
Bar-B-Ques are allowed.
Gym: Guests must be 18 years of age to use
the gym equipment, no exceptions.
Non-smoking: All units at The Islander are non-smoking and violating this policy will result in
a $500 charge.